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RED unstable connection.

Hi All.

I have a UTM which is behind another firewall. That firewall redirect the TCP/UDP 3400 port to the UTM. In a branch office, I have a RED connected to the UTM. But I have not access between the two networks through the RED tunnel. 
Furthermore, sometimes the System led turns red (blinking) and the tunnel led blink green for a few seconds, until normalize.
Can anyone help me with this issue?
Thank you,
Cassiano


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