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Red to Red communication

I'm hoping someone can help stop beating my head against the wall. I have two REDs connected to our ASG220 and each RED interface has an IP phone. They can talk to anyone in our facility just fine, whether it is an digital PBX phone or and IP phone. Once they try to call each other (RED interface to RED interface) the phone will ring (since the phone system in-house manages call control) but if the other person answers (on the the RED segment) they can't hear each other.

Also, I've confirmed that the call is not being dropped.

Any ideas?


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Parents
  • When you have ReD#1 and RED#2 both running split tunnel, if you want the networks behind them to reach each other, the RED#1 network must be in 'Local networks' for RED#2 and vice versa.

    I suspect that the phones were reaching each other because the VoIP PBX is in the central office.
     
    Is that what you were asking?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • When you have ReD#1 and RED#2 both running split tunnel, if you want the networks behind them to reach each other, the RED#1 network must be in 'Local networks' for RED#2 and vice versa.

    I suspect that the phones were reaching each other because the VoIP PBX is in the central office.
     
    Is that what you were asking?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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