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How to request to find unlock code RED device?

When I entered RED ID to ASG, unfortunately I haven't save unlock code. Could you show me how to request to find unlock code RED? Thanks a lot.


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  • Please with support with the unlock code A3200F621E9D9B4

  • Miguel, bienvenido in the UTM Community!

    You will need to contact Sophos Support to get that code.  In fact, you may not be able to get the code because of their policies.  Usually, only the original purchaser can request the code.  If the company that sold you the RED can't give you the code, you should insist that they take the RED back and return your money.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA