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Murphys Law on Self-Update

Hi guys,

while my red box was updating, i had a blackout. Now the box doesn't start anymore. It hangs with just showing the System-LED.

Is there any chance to reset or repair the Red Box or do I have to send it back to my distri / Astaro ?

wkr
'collar

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0 BrucekConvergent over 14 years ago

Ouch.... I'm pretty sure you're going to have to RMA it. THis is a good case for always deploying these sorts of devices with a small UPS. I've had enough PCs, etc. killed off by freak brownout / blackouts during firmware / BIOS updates to have this burned into my brain...

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Sophos Platinum Partner

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Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 BrucekConvergent over 14 years ago

Ouch.... I'm pretty sure you're going to have to RMA it. THis is a good case for always deploying these sorts of devices with a small UPS. I've had enough PCs, etc. killed off by freak brownout / blackouts during firmware / BIOS updates to have this burned into my brain...

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Sophos Platinum Partner

--------------------------------------

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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