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display time offline red sophos on utm 9


I have a question about displaying the idle time of a red sophos on the UTM 9 interface.

I have a central sophos UTM 9 that manages RED Sophos, I would like to know why for some I have the information that tells me since when they are turned off but for some I just "offline?? After a certain time of inactivity the system no longer notes the last connection date?

Thank you in advance.


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