Remote Ethernet Device (RED) RED 15 System led red 2

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RED 15 System led red 2

Ed R over 2 years ago

https://community.sophos.com/utm-firewall/f/remote-ethernet-device-red/128537/red-15-system-led-red

Hi All,

As the discussion above was closed I opened a new one because I have new information about the 'not booting RED 15'.

I finally got some time to connect the RED with a console cable.

The only output I get is the following:

NAND boot...
Second program loader running in sram...
************

It seems I have to flash the RED with new firmware. Who can help me to get the software and a procedure?

Thanks in advance.

Ed.

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0 BAlfson over 2 years ago

Hoi Ed,

Is RED 50 Remote Ethernet Devices fail to boot or become inoperable helpful?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Ed R over 2 years ago in reply to BAlfson

Hi Bob,

It seems that this is a software update for devices that aren't already bricked. Mine is, so I need to recover the RED without the help of my UTM.

Thanks, Ed.
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0 BAlfson over 2 years ago in reply to Ed R

If Sophos Support gives you a way to fix a bricked RED 50, Ed, please come back and let us know.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Alan Brand over 2 years ago in reply to Ed R

The procedure is essentially the same as for an AP: www.youtube.com/watch
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0 Ed R over 2 years ago in reply to Alan Brand

Thanks Alan but the RED has no serial header onboard.
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0 Ed R over 2 years ago in reply to Alan Brand

Thanks Alan but the RED has no serial header onboard.
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