My team purchased several of the 3/4G Modules for the RED 60 devices and they are not working. The modems have been verified to work in a XG 125 and pass traffic in that UTM fine but when connected to the RED 60 we get nothing. Verizon is supported as stated in KB-000038797(https://support.sophos.com/support/s/article/KB-000038797?language=en_US&c__displayLanguage=en_US) and those are the settings we have tried but they do not work. We also tried similar solutions to those listed in the following posts:
These also did not work but these solutions are not for Verizon. Currently the RED is connected to an SG 125 rev.2, firmware 9.705-3. We have tried with both a static IP sim (APN mw01.vzwstatic) and a dynamic sim (APN vzwinternet) and there does not appear to be any difference. This was the only error message we have received and it was just seen once:
2021:03:18-12:39:03 utmfw7 red_server[14896]: R60001QRQ******: command '{"data":{"mobile_info":{"info":["driver=qmi_wwan","hardware=wwan0","device=\/dev\/cdc-wdm0"],"errors":["NETWORK_REGISTRATION_FAILED"]}},"type":"STATUS"}'
Does anyone have a RED 20/60 on Verizon using the Sophos 3/4G Module? What settings did you use?
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