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SD-RED 60 - UTM SG 310 V9.705-3 - RED device is disconnected

Hello

I just tried to configure a SD-RED 60 and I have always the same message coming into the "Open RED live LOG"

21:01:04-18:55:43 firewall red_server[21205]: SELF: Cannot do SSL handshake on socket accept from '194.230.146.130': SSL connect accept failed because of handshake problems
2021:01:04-18:55:45 firewall red_server[21212]: SELF: New connection from 194.230.146.130 with ID R60001RMKPWQREB (cipher AES256-GCM-SHA384), rev1
2021:01:04-18:55:45 firewall red_server[21212]: R60001RMKPWQREB: connected OK, pushing config
2021:01:04-18:55:46 firewall red_server[21212]: R60001RMKPWQREB: command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
2021:01:04-18:55:46 firewall red_server[21212]: R60001RMKPWQREB: Initializing connection running protocol version 0
2021:01:04-18:55:46 firewall red_server[21212]: R60001RMKPWQREB: Sending json message {"data":{},"type":"WELCOME"}
2021:01:04-18:55:47 firewall red_server[21212]: R60001RMKPWQREB: command '{"data":{"poe_port1_status":{"current":0,"FETok":true,"detectionOn":false,"pdstate":0,"port":1,"pdclass":-3,"classificationOn":false,"classFail":false,"TPPL":0,"good":false,"type":"port","priority_str":"high","PMoff":false,"MSCCcap":false,"priority":0,"mode":0,"pdstate_str":"unknown","volt":0,"PPL":0,"pdclass_power_limit":0,"FEToverTemp":false,"isAT":false,"power":false,"watt":0,"mode_str":"shutdown"},"poe_port2_status":{"current":0,"FETok":true,"detectionOn":false,"pdstate":0,"priority_str":"low","pdclass":-3,"classificationOn":false,"classFail":false,"TPPL":0,"good":false,"type":"port","port":2,"PMoff":false,"MSCCcap":false,"watt":0,"power":false,"PPL":0,"FEToverTemp":false,"isAT":false,"pdclass_power_limit":0,"volt":0,"pdstate_str":"unknown","mode":0,"priority":2,"mode_str":"shutdown"},"poe_chip_status":{"type":"chip","id":46,"totalPower":0,"totalPowerReg":0,"temperature":52.68,"volt":53.5653,"totalPowerCalc":0,"maxTotalPower":34,"firmware":12}},"type":"STATUS"}'
2021:01:04-18:55:48 firewall red_server[21212]: R60001RMKPWQREB: command '{"data":{},"type":"CONFIG_REQ"}'
2021:01:04-18:55:48 firewall red_server[21212]: R60001RMKPWQREB: Sending json message {"data":{"pin":"","fullbr_dns":"","split_networks":"192.168.1.0/24 1.2.3.4","lan2_vids":"","lan4_vids":"","local_networks":"","tunnel_id":1,"manual2_netmask":24,"asg_cert":"[removed]","manual_address":"0.0.0.0","bridge_proto":"none","unlock_code":"m1tijtv8","password":"","manual2_defgw":"0.0.0.0","prev_unlock_code":"m1tijtv8","manual_netmask":24,"lan3_vids":"","mac_filter_type":"none","mac":"00:b4:8c:e4:2e:80","dial_string":"*99#","manual2_address":"0.0.0.0","manual_dns":"0.0.0.0","poe_port1":0,"poe_port2":0,"lan1_mode":"unused","username":"","activate_modem":0,"tunnel_compression_algorithm":"lzo","fullbr_domains":"","htp_server":"unesa.ddns.net","uplink_balancing":"failover","asg_key":"[removed]","version_red60":"1-1095-276a6ad18-fda4803","type":"red60","deployment_mode":"online","uplink2_mode":"dhcp","manual2_dns":"0.0.0.0","lan2_mode":"unused","debug_level":0,"local_netw...L1393
2021:01:04-18:55:48 firewall red_server[21212]: R60001RMKPWQREB: command '{"data":{"message":"Received device configuration from UTM using network fallback mode successfully","type":"NEW_CONFIG"},"type":"DISCONNECT"}'
2021:01:04-18:55:48 firewall red_server[21212]: R60001RMKPWQREB: Disconnecting: NEW_CONFIG, Received device configuration from UTM using network fallback mode successfully
2021:01:04-18:55:48 firewall red_server[21212]: id="4202" severity="info" sys="System" sub="RED" name="RED Tunnel Down" red_id="R60001RMKPWQREB" forced="1"
2021:01:04-18:55:48 firewall red_server[21212]: R60001RMKPWQREB is disconnected.
I tried to redo the configuration of the SD-RED with same error.
if you have info let me know

KR and Happy New Year

Olivier


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  • Bonnes nouvelles !  Au fait, ceci aiderait plus aux autres s'ils savaient ce qu’il fallait faire pour resoudre le probleme.

    Happy New Year to you and yours, Olivier.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA