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RED15 hung and not reconnect to UTM

UThomas

Hello, I have several RED15 devices conntected to my UTM SG230 9.510-5. But suddently I have a problem with one of those.

Daily one RED hung and did not connect to the UTM. You have to cycle the power to get it working again. When the RED hang, all status leds are green, lan/wan blinking as normal. UTM detects a ping timeout and the tunnel is down. The RED did not react on changing the link status of the WAN link. Still hang.

Any hint on this issue?

Ulrich



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    Hallo Ulrich,

    I suggested an easier way to reboot in your other thread on the same subject where you were having a discussion with TimHansen.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hallo Ulrich,

    I suggested an easier way to reboot in your other thread on the same subject where you were having a discussion with TimHansen.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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