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Slow Performance via RED15 / RED15w related to CITRIX- Sessions and RDP- Sessions - SG330 Cluster

Hello,

we have two SG330 devices that operate in a hot-standby cluster.

The internet connection in our main office, where the firewall cluster are located, is 50.000 Mbit/s SDSL (Up- and Download). 

If we use a new RED15w device on a good performing internet connection (20.000 Mbit/s) and let it connect to our main office,

rdp sessions to server 2012 servers are slow and laggy.

If we connect to our CITRIX- Farm it results in a very poor connection performance! We wait three to ten minutes,

until the user login process is finished. And after that its impossible to work in the CITRIX- Session (very very laggy).

(We see in CITRIX Director that after tge CITRIX- Login the disk latency peaks up from 40.000 to 90.000 ms - normal: 30-70 ms...)

The problems only occur, if we connect via RDP or CITRIX behind a RED- Box.

On direct Internet or SSL- VPN- Connections the problems don't occur!

 

Does anyone have an idea? 

 

Thank you so far.

 

Best regards

Ben



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