Remote Ethernet Device (RED) RED 15

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RED 15

Nasser Eslami over 6 years ago

We have 7 Red15 (Homeoffice) Connected to XG210 (Headquarter).

Everything works fine execpt restarts of RED15.

Every day at 11:30 restarts RED Automaticlly but we do not need this.

Is there any option to disable this ?

Best regards

Nasser

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0 Bepo over 6 years ago

Hello Nasser,

what happens at 11:30 in the Home Office?

Probably the internet connection was disconnected?

Best regards

Ben
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0 Nasser Eslami over 6 years ago in reply to Bepo

Hi Ben,

I know the Internet Connection was not disconnected and we have lot of REDs in different location.

Everyone has a similar problem.

Do you think a Internet fluctuations could do such problems?

Regards,

Nasser
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0 Bepo over 6 years ago in reply to Nasser Eslami

Hi Nasser,

what says the logfile (RED) at 11:30?

Best regards

Ben
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0 Nasser Eslami over 6 years ago in reply to Bepo

As you can see, it's happend every day on the different time:
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0 Bepo over 6 years ago in reply to Nasser Eslami

Oh ok..

In Sophos UTM there is a logfile especially for the reds..

What says the logfile at the time when a disconnect occur?
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0 Nasser Eslami over 6 years ago in reply to Bepo

Where is the logfile located?
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0 Bepo over 6 years ago in reply to Nasser Eslami

We don't use Sophos XG at the moment.

But via search i found this:

https://community.sophos.com/products/xg-firewall/f/network-and-routing/95311/viewing-red-log-file
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0 Bepo over 6 years ago in reply to Nasser Eslami

We don't use Sophos XG at the moment.

But via search i found this:

https://community.sophos.com/products/xg-firewall/f/network-and-routing/95311/viewing-red-log-file
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