New Sophos Support Phone Numbers in Effect July 1st, 2023

UTM9 ATP has detected outgoin Botnet traffic on one machine, Scan and Clean can't remove it. What to do?

Hello everybody,

our UTM9 has detected and blocked outgoing traffic from a potential botnet. According to the Sophos site, the next step would be the Sophos Virus removal tool. Which didn't remove anything. So was it a false alarm or are there any other tools that could help identify a potential threat?

best regards