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3CX PBX Configuration in Sophos SG430 UTM 9 Firewall

Senthil Murugan Natarajan over 3 years ago

Dear All,

We are planning to adopt 3CX IP Phone System. I want to configure all the basic setting and please advise

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0 BAlfson over 3 years ago

Hi Senthil and welcome to the UTM Community!

When you configure as in the 3CX guide suggested by Harsh, what do you experience when trying to use the phone system? Does doing #1 in Rulz (last updated 2020-11-12) give any information?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 3 years ago

Hi Senthil and welcome to the UTM Community!

When you configure as in the 3CX guide suggested by Harsh, what do you experience when trying to use the phone system? Does doing #1 in Rulz (last updated 2020-11-12) give any information?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Senthil Murugan Natarajan over 3 years ago in reply to BAlfson

Hi Balfson,

I managed to do some settings on Full NAT and it's working well. We are not fully started to use the 3CX system.

We will start to use the system about April end only.

I will update here if any issues persist.

Thank you

N. Senthil Murugan

+65 97217123
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0 Senthil Murugan Natarajan over 3 years ago in reply to BAlfson
Hi, This is the error messages receiving currently

testing 3CX Media Server...

stopping service... done

testing ports [9000..9398]... failed (How to resolve?)

testing port 9000... full cone test failed (How to resolve?)

testing port 9002... full cone test failed (How to resolve?)

testing port 9004... full cone test failed (How to resolve?)

testing port 9006... full cone test failed (How to resolve?)

testing port 9008... full cone test failed (How to resolve?)

testing port 9010... full cone test failed (How to resolve?)

testing port 9012... full cone test failed (How to resolve?)

testing port 9014... full cone test failed (How to resolve?)

testing port 9016... full cone test failed (How to resolve?)

testing port 9018... full cone test failed (How to resolve?)

testing port 9020... full cone test failed (How to resolve?)

testing port 9022... full cone test failed (How to resolve?)

testing port 9024... full cone test failed (How to resolve?)

testing port 9026... full cone test failed (How to resolve?)

testing port 9028... full cone test failed (How to resolve?)

testing port 9030... full cone test failed (How to resolve?)

testing port 9032... full cone test failed (How to resolve?)

testing port 9034... full cone test failed (How to resolve?)
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0 Senthil Murugan Natarajan over 3 years ago in reply to BAlfson

Hi BAlfsom,

Refer to my reply please assist
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0 BAlfson over 3 years ago in reply to Senthil Murugan Natarajan

What do you see in the UTM's Firewall Live Log when that occurs on the 3CX?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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