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Call quality issues with Teams

Paul Fisher

We just moved to Teams. Calls/meeting inside our network have choppy video/voice quality. People outside the network have no issues. Only if the traffic traverses the UTM does it have issue.

Does anyone have a writeup on how to configure the UTM so it doesn't mess with Teams traffic?

Thanks!



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    We had a lot of customers with VoIP and Webconf issues (Teams, Skype for Business and Zoom). The magic trick for us was to disable SYN flood protection. The difference was huge. 

    --------------------

    J. Janssens

    Sophos Certified Architect
    Sophos Certified Engineer
    Sophos Certified Sales Consultant
    Gold Partner

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  • 0

    We had a lot of customers with VoIP and Webconf issues (Teams, Skype for Business and Zoom). The magic trick for us was to disable SYN flood protection. The difference was huge. 

    --------------------

    J. Janssens

    Sophos Certified Architect
    Sophos Certified Engineer
    Sophos Certified Sales Consultant
    Gold Partner

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