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Can not access a particular https site

Dominic Kolandi

Hi,

I was able to access this particular site (https://sls.ncsl.com.pg/Account/Login) a month ago but now I can not access it at all. I can access it outside our company LAN network but can't access is behind the SG 310 firewall appliance.

Have not done any changes (updates,DNAT,etc) to the firewall since I am bit new to Sophos SG 310 Forewall appliance. We have transparent mode enabled.

Can be able to access other sites (Both http and https). I have added the site into website list in filtering option tab but still the same issue.

I urgently need help to resolve it so my stuffs can access.

thanks



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    I ran into a very similar situation across all three of my UTMs where I couldn't access a random selection of HTTPS websites despite not changing my configuration. The websites that were failing weren't the same between the UTMs, but they all showed the same behavior of not being able to load the website but I could still ping them. The only way I could fix the problem was by resetting each UTM to factory default and reconfigure them from scratch.

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  • 0

    I ran into a very similar situation across all three of my UTMs where I couldn't access a random selection of HTTPS websites despite not changing my configuration. The websites that were failing weren't the same between the UTMs, but they all showed the same behavior of not being able to load the website but I could still ping them. The only way I could fix the problem was by resetting each UTM to factory default and reconfigure them from scratch.

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