Hello - I'm a novice at this, but I'm having an issue with one of our Sophos UTM 9 devices and my re-seller is unwilling to assist. We have 5 locations running these devices and 4 out of 5 of them are working as expected. However, one location is having it's bandwidth throttled behind the UTM. Our ISP is TWC/Spectrum and we have a 400 up / 50 down package. When plugging any device (I've used 2 laptops to test this) directly into the TWC modem, our speeds are close to what we should be getting ~391 / ~42. However, anything behind the UTM is only getting speeds in the 8.2 - 9.8 range for up & down. I've seen on other threads that IPS may cause this, but this has been disabled and the problem persists. Further, I believe I configured this device the exact same way as I did for my other locations, but only one location is having an issue. Has anyone else run into this before? Any suggestions? Thank you in advance!
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