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parsing error at UTM log

i think that is a bug

 

all of the atribute has " and its closed. by error and message sometimes its not closed.

 

message="SSL_ERROR_SYSCALL: ret=-1 error=Connection reset by peer"

 

 

Jul 26 20:57:46 XXXXXXXXX 2017:07:26-20:57:50 XXXX-UTM httpproxy[5661]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xdff12000" function="ssl_write" file="ssl.c" line="1324" message="SSL_ERROR_SYSCALL: ret=-1 error=Connection reset by peer"

 

 

how can i report this bug.



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  • Have you tried the request in a different browser, IE, Chrome or FireFox.  Could be related to SHA certificates or TLS at a guess.

    Thanks, Duncan

  • Hi

     

    i dont talk about the content of the log.

     

    sophos have parsing error et the logs. 

  • This doesn't look like a bug to me, rather some disagreement about TLS.  If you're trying to access a site that hasn't been updated to avoid the POODLE vulnerability, you would see this in the log.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • i dont talk about connntent of the log. please check the double quotes of the log.

    please check the  double quotes  of message atribute. its conntent also error atribute.

     

    it ist right now so:

    message="SSL_ERROR_SYSCALL: ret=-1 error=Connection reset by peer"

     

    it should look like so:

     

    message="SSL_ERROR_SYSCALL: ret=-1"            error="Connection reset by peer"

     

    that is difficult to parse by SIEM

  • Thanks, Kara, I understand now.  The best way to report a bug is to get a ticket open with Sophos UTM Support - or is this a home-use license?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Thanks, Kara, I understand now.  The best way to report a bug is to get a ticket open with Sophos UTM Support - or is this a home-use license?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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