Getting Web Filtering working

Hi, James, and welcome to the UTM Community!

I can't "see" your topology - could you give us a stick diagram of it?

I prefer having the UTM at the edge unless it is just a Web Proxy.  In that case, only a single interface is needed and my preference is to use Standard mode where the browsers use the UTM as an explicit proxy.  Unless it's absolutely necessary, I avoid situations where bridging is the only solution.

Cheers - Bob

Hello Bob,

Well I had a chat with Sophos and Matt there helped me out. It was something I overlooked and it is kind of odd as well.

Under the Web Protection > Filtering Options > Google on the Exceptions Tab

We had to disable that and then it worked. I guess it was a default that put into the system when it came.

Don't remember why or how it was there, but after disabling that and getting rid of the bridge that was created according to their site with two unused nic's it started working.

Also had some issue making sure users could log in, however that was fixed when I just put them all in our Novell Server and used the LDAP there. Seems to work great now....just have to tell everyone their user name and password gets them passed the block (Teachers and Admins that is).

Now i need to find some documentation on how to setup the filter for schools. So thanks for getting back to me. Yes it is on the edge of our network. It comes in from the outside into Sophos and then into our network. Pretty basic setup. The Exception was throwing it thus causing the issue.

Jim

With all due respect, Jim, I think you should ask Sophos to recommend an experienced UTM installer in your area.  There is no such thing as a How-To that describes how to setup a school.  I wind up charging a lot more to fix first installs by CCIEs than I do for designing and setting up the configuration myself.

Cheers - Bob