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Top Applications not showing.

Hi,

Our SG330 Firewall is not showing Top applications and Top applications categories under Web Protection. I'm not sure what I'm doing wrong here. But maybe it's something easy?

Below is what it looks like:

TIA!

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0 BAlfson over 7 years ago

Hi Paolo,

In 'Web Protection >> Application Control', is 'Network Visibility' enabled?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Paolo Lat over 7 years ago in reply to BAlfson

Yes it's been enabled ever since, but top application and categories still not showing.
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0 BAlfson over 7 years ago in reply to Paolo Lat

That sounds like a broken PostgreSQL database. If you don't mind losing the history in Reporting (doesn't affect the logs), try the following as root at the command line:

/etc/init.d/postgresql92 rebuild

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 7 years ago in reply to Paolo Lat

That sounds like a broken PostgreSQL database. If you don't mind losing the history in Reporting (doesn't affect the logs), try the following as root at the command line:

/etc/init.d/postgresql92 rebuild

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Paolo Lat over 7 years ago in reply to BAlfson

Is this suppose to take effect right away? I also waited for a few hours now but doesn't seem to make any changes. :(
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0 BAlfson over 7 years ago in reply to Paolo Lat

Yes, if that had been the problem, that would have had an immediate effect. If you have a paid license, get someone to look at your UTM.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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