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No AD Authentication with Bind DN on Version 9.4.13-4. Only UPN Style.

Hey Guys

Since I work a lot with AD-Authentication to limit auth to backend groups, I wanted to implement it for another customer running 2xSG450 in Active/Passive HA on Version 9.413-4.

I went through the standard procedure until:

  • Adding Authentication Server, type: Active Directory, Bind DN: CN=Sophos, Service,OU=xxx,OU=yyy,DC=domain,DC=com
    • Test1: Test server settings = "Server test passed."
    • Test2: Authenticate example user = "Authentication test passed.", Group memberships as expected!
    • AUA-Log: Perfect -> everything as expected
  • Adding "Prefetch Directory Users" Group, hitting "Prefetch now", checking Directory Prefetch Log:
    • user_prefetch[11958]: Connecting to ldap server
      user_prefetch[11958]: ldap server: ldap://10.42.9.40:389
      user_prefetch[11958]: Bind failed
      user_prefetch[11958]: ldap connection failed
      user_prefetch[11958]: exiting...
  • No logging in AUA-Log.

After going insane and wading through blood for several days, I fell back to trial and error. I'll be very short on this -> This is what I found:

If you change the Bind DN against the User Principal Name (UPN): SophosService@domain.com everything runs smoothly. Not only the "Test", also the prefetching of the accounts.

After I work a lot with back end AD group memberships for SSL-VPN-connections, I'm afraid to update my other customers to Version 9.413-4, now.

I'm not really interested in changing the DNs against UPN style, because that is much slower in authentication!

My Question to you guys: Did you recognize that issue in your environments? And if so: Did anybody raise a Ticket or gut any feedback from SOPHOS?

Thanks so much for Feedback!

Cheers

Janbo



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