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Reports become useless after a few weeks, reporting 0's

Our Sophos UTM SG330 is configured to send us Daily Executive Reports that show the amount of traffic process, connections, console logins, etc., etc.

Unfortunately after about 10 - 15 days the reports are reporting 0's for everything: 


Network Usage:     WebAdmin Logins:  
Traffic processed: 0   Successful: 0
Connections Handled: 0   Failed: 0
         
Network Protection:     Console Logins:  
Packets blocked by Firewall: 0   Successful: 0
Attacks blocked by IPS: 0   Failed: 0
         
Web Filtering:     Up2Date:  
Total Website requests: 0   Requests successful 0
URLs blocked 0   Requests failed 0
HTTP/S Viruses blocked 0   Firmware updates installed: 0
HTTP/S Malware blocked 0   Pattern updates installed: 0
         
Mail Filtering:     System:  
Mails processed: 0   System Restarts: 0
Spam Mails blocked: 0   Uplink fail-overs: 0
Virus Mails blocked: 0   HA/Cluster fail-overs: 0
         
VPN:        
VPN connections: 0      
VPN traffic: not accounted  


The graphs for CPU and memory are showing data, even the graphs for concurrent connections and traffic are showing data, but the "TOP10 Clients" is 0, Services is 0, etc.

Basically anything with images show the graphs but the actual data reported is all 0.

To resolve this problem we have to restart the unit and this is less than ideal as this is a 24/7 operation that relies on the internet. 

Does anyone have any advice?


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  • That's now /etc/init.d/postgresql92 rebuild - as Scott knows.  Time to update that list, Scott! [;)]

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • That's now /etc/init.d/postgresql92 rebuild - as Scott knows.  Time to update that list, Scott! [;)]

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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