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Portal Login Fails for Allowed Users

dcooper
[FONT=Times New Roman][SIZE=3]Hello All,[/SIZE][/FONT]
 
[FONT=Times New Roman][SIZE=3]I'm trying to setup the User Portal using the "Allow only specific users" option but I get the error "Invalid username/password, oraccess denied by policy" when I try to login.[/SIZE][/FONT]
 
[FONT=Times New Roman][SIZE=3]I had originally set it up to use a Group call Portal Users and added myaccount to that group. I also tried just putting my user account directly intothe Allowed user’s box but that did not work either.[/SIZE][/FONT]
 
[FONT=Times New Roman][SIZE=3]If I use the "Allow all users" option instead...I can login and all is well. This seems to be fairly striaght forward but I most be missing something.[/SIZE][/FONT]
 
[FONT=Times New Roman][SIZE=3]I running the latest ASG 8.201 version..if additional info is needed please let me know.[/SIZE][/FONT]
 
[FONT=Times New Roman][SIZE=3]Could anyone point me in the right direction?[/SIZE][/FONT]
 
[FONT=Times New Roman][SIZE=3]Thanks![/SIZE][/FONT]


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  • 0
    Below are the entries I get from the live log when I try to login.  I notice that I always get the failure notice for User1 when I open the Live log even though I'm not using that account.  
     
    When I try to login to the portal I'm using the PortalUser1 account.  I tried 3 times with the first giving me a DENIED message and the next 2 giving me "Too many Failures from client IP" message.
     
    Thank you for looking at this!
     
    2011:08:21-12:51:36 Astaro aua[16077]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:51:37 Astaro aua[16077]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="DENIED"
     
    2011:08:21-12:51:38 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="Too many failures from client IP, still blocked for 599 seconds"
     
    2011:08:21-12:53:25 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="Too many failures from client IP, still blocked for 492 seconds"
     
    2011:08:21-12:53:27 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="Too many failures from client IP, still blocked for 490 seconds"
     
    2011:08:21-12:58:06 Astaro aua[16429]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:58:07 Astaro aua[16429]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="User1" caller="portal" reason="DENIED"
     
    2011:08:21-12:59:04 Astaro aua[16461]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:59:04 Astaro aua[16461]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="DENIED"
     
    2011:08:21-12:59:51 Astaro aua[16483]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:59:52 Astaro aua[16483]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="DENIED" 
    2011:08:21-13:07:04 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="Too many failures from client IP, still blocked for 168 seconds"
     
    2011:08:21-13:07:23 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="Too many failures from client IP, still blocked for 149 seconds"
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  • 0
    Below are the entries I get from the live log when I try to login.  I notice that I always get the failure notice for User1 when I open the Live log even though I'm not using that account.  
     
    When I try to login to the portal I'm using the PortalUser1 account.  I tried 3 times with the first giving me a DENIED message and the next 2 giving me "Too many Failures from client IP" message.
     
    Thank you for looking at this!
     
    2011:08:21-12:51:36 Astaro aua[16077]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:51:37 Astaro aua[16077]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="DENIED"
     
    2011:08:21-12:51:38 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="Too many failures from client IP, still blocked for 599 seconds"
     
    2011:08:21-12:53:25 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="Too many failures from client IP, still blocked for 492 seconds"
     
    2011:08:21-12:53:27 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="192.168.1.148" user="User1" caller="portal" reason="Too many failures from client IP, still blocked for 490 seconds"
     
    2011:08:21-12:58:06 Astaro aua[16429]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:58:07 Astaro aua[16429]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="User1" caller="portal" reason="DENIED"
     
    2011:08:21-12:59:04 Astaro aua[16461]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:59:04 Astaro aua[16461]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="DENIED"
     
    2011:08:21-12:59:51 Astaro aua[16483]: id="3006" severity="info" sys="System" sub="auth" name="Trying 192.168.1.252 (adirectory)"
     
    2011:08:21-12:59:52 Astaro aua[16483]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="DENIED" 
    2011:08:21-13:07:04 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="Too many failures from client IP, still blocked for 168 seconds"
     
    2011:08:21-13:07:23 Astaro aua[4903]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="69.99.200.188" user="PortalUser1" caller="portal" reason="Too many failures from client IP, still blocked for 149 seconds"
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