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ASG320: Disk Space Full and 100% CPU Load

Hello Helpers,

we have got an ASG320, v.7.509 and experiencing:

- end user disconnections (no proxy connection)
- long loading times if there is a conenction
- cpu overload to access the Astaro's web management surface
- high PING times to external webpages
- 0 MB empty disk space on the Astaro.

I assume the device has internal logging problems and that harms the device and performance and end users... finally the enterprise's productivity in general.

Although I restarted the device, set the amount of days to keep the logs archived to "3" and although I deleted most of the big log files the disk is still full (36GB!).

What uses that much disk space on the Astaro?
Where can I find it or how can i identify it?
How do I delete it?

I am already using an external log server using a SMB share. But this only duplicates the log files as I found out.

We need help over here as soon as possible and I don't have a solution to provide.

Best regards,
--Uwe

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0 buddy007 over 13 years ago

You're welcome.

How to mount a USB flash drive:

1) Plugin the USB flash drive
2) Enter the command: dmesg

check the last loglines here, you should see such like this:

usb-storage: device found at 3
usb-storage: waiting for device to settle before scanning
  Vendor: SanDisk   Model: U3 Cruzer Micro   Rev: 2.18
  Type:   Direct-Access                      ANSI SCSI revision: 02
SCSI device sda: 4013713 512-byte hdwr sectors (2055 MB)
sda: Write Protect is off
sda: Mode Sense: 03 00 00 00
sda: assuming drive cache: write through
SCSI device sda: 4013713 512-byte hdwr sectors (2055 MB)
sda: Write Protect is off
sda: Mode Sense: 03 00 00 00
sda: assuming drive cache: write through
sda: sda1

sda1 = USB flash drive

3) Create a directory which you want mount: e.g. mkdir /var/storage/usb
4) Mount the USB flash drive: e.g. mount /dev/sda1 /var/storage/usb

Finally you can copy all data to /var/storage/usb

But as I told you, this database is crashed - there is no way to get the data back. Is the reporting very important for you?
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0 buddy007 over 13 years ago

You're welcome.

How to mount a USB flash drive:

1) Plugin the USB flash drive
2) Enter the command: dmesg

check the last loglines here, you should see such like this:

usb-storage: device found at 3
usb-storage: waiting for device to settle before scanning
  Vendor: SanDisk   Model: U3 Cruzer Micro   Rev: 2.18
  Type:   Direct-Access                      ANSI SCSI revision: 02
SCSI device sda: 4013713 512-byte hdwr sectors (2055 MB)
sda: Write Protect is off
sda: Mode Sense: 03 00 00 00
sda: assuming drive cache: write through
SCSI device sda: 4013713 512-byte hdwr sectors (2055 MB)
sda: Write Protect is off
sda: Mode Sense: 03 00 00 00
sda: assuming drive cache: write through
sda: sda1

sda1 = USB flash drive

3) Create a directory which you want mount: e.g. mkdir /var/storage/usb
4) Mount the USB flash drive: e.g. mount /dev/sda1 /var/storage/usb

Finally you can copy all data to /var/storage/usb

But as I told you, this database is crashed - there is no way to get the data back. Is the reporting very important for you?
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0 UweT over 13 years ago in reply to buddy007

Wow, this information could be useful I guess :-D

Well, reporting is interesting for future evaluations because we are in a network infrastructure migration process. In short: Is there any possibility to backup the data that it can be used somewhere else?

I think of capturing screenshots of the trend charts (daily, monthly, yearly, network, harddisk usage...).

Is there any other data that is used by the reporting engine? What else does it cover? Executive reports?

Thank you for your great support!
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