Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 7 replies
  • Subscribers 3 subscribers
  • Views 6692 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Update reset my root password

dkwizard1
After updating to firmware version 7.506, I can no longer log in to the console.  What is the new root password and how do I reset it?

I am still able to log in to the webconsole.  I went into management, system settings, and reset system passwords now.

After restarting, I am still unable to use the root account.

I tried :
root / root
root / test
root / (blank)

Still no luck.[:@]
Please advise.


This thread was automatically locked due to age.
Parents
  • 0
    Hi, logicr, and welcome to the User BB!

    'Management >> System Settings' 'Shell Access'

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Bob

    I have the same problem. I logon to web console as admin, under ssh set the root pw new. So after set successful I tray to connect with putty ssh and the password don't work.
    Andy idea?
    Thanks for all feedback.

    I need the root pw only for change the dyndns default server..., my provider dyndnss isn't available on the utm default list....

    Thanks Reto

  • 0 in reply to Reto Hanselmann

    Hallo Reto and welcome to the UTM Community!

    You can only login directly as root with PuTTy if you've configured that on the 'Shell Access' tab.  Otherwise, you must first login as loginuser and the su - to enter the root password.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Bob

    Many thanks and a nice weekend.

    Reto

Reply Children
No Data
Unfiltered HTML