Search Log Mangles Date

Ok people have been complaining about this for years

I have persistent hacking issues and need a way to send logs to my ISP for targetted data (as done with a search filter) that has specific timestamps.
Sending them all of my logs is a  collosal security violation and a complete pain in the ass for the iSP.  They will not be able to do anything with them.

I'm stuck either having to hire a programmer to do this work or ask Sophos to do it.

Why is this state of affairs acceptable?

This firewall is not for entertainment purposes.

At some point the information presented needs to be actionable.

Without timestamps in the search logs, almost nothing this firewall collects  is actionable.

PLEASE HELP