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LICENSE as status in High Availability

Emre Tayfur

We have a cluster with two Sophos SG 230. In High Availability -> Status, the second firewall status is "LICENSE"

The first firewall is now Master and the status is "ACTIVE" as it should be.

I checked Licensing menu and everything seems ok.

 

I could find any explanation of LICENSE status in the manual. Could you help me to understand what does it mean?

 

Thanks in advance



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  • 0

    Hi  

    Would you please provide us a screenshot of the status? 

    Regards

    Jaydeep

  • 0 in reply to Emre Tayfur

    Are you using Hot-Standby in configuration of HA?

    -

  • 0 in reply to Emre Tayfur

    If you are running in Active/Standby mode for HA (only one unit at a time processes traffic, and fails over if a unit hangs up / dies etc.) no additional license is required; I suspect you have setup your HA in Acive/Active (both nodes actively processing traffic) mode, which does require a special license to run.  If you intended to only run in Active/Standby (or Active/Passive, can't remember how its displayed at the moment) then you will need to break your HA and set it back up again.  If you want Active/Active, you will have to convert your license (in the MyUTM portal) into a Cluster-capable license; this typically halves the time remaining on the subscription (or more, if it's more than 2 nodes) -- so know that going in.  Contact your Reseller for help; they should be experienced with this feature.  The way it's typically sold, if a customer asks me (we're a Platinum Solutions Provider) for Active/Active, is we sell double the term needed then convert the license for them.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • 0 in reply to Emre Tayfur

    If you are running in Active/Standby mode for HA (only one unit at a time processes traffic, and fails over if a unit hangs up / dies etc.) no additional license is required; I suspect you have setup your HA in Acive/Active (both nodes actively processing traffic) mode, which does require a special license to run.  If you intended to only run in Active/Standby (or Active/Passive, can't remember how its displayed at the moment) then you will need to break your HA and set it back up again.  If you want Active/Active, you will have to convert your license (in the MyUTM portal) into a Cluster-capable license; this typically halves the time remaining on the subscription (or more, if it's more than 2 nodes) -- so know that going in.  Contact your Reseller for help; they should be experienced with this feature.  The way it's typically sold, if a customer asks me (we're a Platinum Solutions Provider) for Active/Active, is we sell double the term needed then convert the license for them.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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