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Not receiving email notifications from UTM any ideas?

I receive notifications from all my commercial UTM setups OK because they are using static IP’s.

However my home setup which uses on old SG120 with the home licence refuses to send me emails.

My home ISP uses dynamic IP’s and therefore requires an external SMTP server to avoid the old spamhaus block.

Fine, no problem, I gave it an external SMTP server, a trusty simple 123-reg one but still no emails.

The SMTP log shows the server still trying to send emails itself and hitting the spamhaus default block.

 

I have tried different email addresses, different ports, TLS, no TLS, restarting the UTM.

I use this 123-reg account as an external SMTP server for several other devices without issue. Any ideas as to what may be going wrong?



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Parents
  • Yes, lots of this.... (still shows UTM is trying to send the mail itself)

     

    2018:09:08-19:10:40 hom*****ver-utm smtpd[13670]: SCANNER[13670]: 1fyhgp-0003Y2-00 => work R=SCANNER T=SCANNER
    2018:09:08-19:10:40 hom****ver-utm smtpd[13670]: SCANNER[13670]: 1fyhgp-0003Y2-00 Completed
    2018:09:08-19:10:51 hom****er-utm exim-out[13673]:
    2018-09-08 19:10:51 1fyhgu-0003YU-Fp ** test.tester@as********nce.co.uk P=<test.tester@as**********ce.co.uk> R=dnslookup T=remote_smtp: SMTP error from remote mail server after MAIL FROM:<test.tester@as*********nce.co.uk> SIZE=2142: host mx0.123-reg.co.uk [94.136.40.151]: 550-Mailcore(2503): 151.224.118.99 is blacklisted and not authenticated. Please\n550-request delisting via the following link:\n550 www.spamhaus.org/.../151.224.118.99.

     

    and this

     

                        hom*******er-utm exim-out[14665]: 2018-09-08 19:22:01 1fyKlc-0002vJ-DH == k****@****d.com R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
    2018:09:08-19:22:01 hom*******er-utm exim-out[14667]: 2018-09-08 19:22:01 1fyJzs-0001vD-HK == k****@****d.com R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
    2018:09:08-19:22:01 hom*******er-utm exim-out[14669]: 2018-09-08 19:22:01 1fyKX6-0002dE-Dk == k****@****d.com R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
    2018:09:08-19:22:01 hom********r-utm exim-out[14671]: 2018-09-08 19:22:01 1fyKqS-000314-7q == k****@****d.com R=dnslookup T=remote_smtp defer
    (-53): retry time not reached for any host
    etc.....
     
     
    Also note the email address k****@****d.com is an email address I removed yesterday when trying to get this to work.
    I have since restarted and played with the SMTP notification settings many times, yet it remembers this email address - strange.
Reply
  • Yes, lots of this.... (still shows UTM is trying to send the mail itself)

     

    2018:09:08-19:10:40 hom*****ver-utm smtpd[13670]: SCANNER[13670]: 1fyhgp-0003Y2-00 => work R=SCANNER T=SCANNER
    2018:09:08-19:10:40 hom****ver-utm smtpd[13670]: SCANNER[13670]: 1fyhgp-0003Y2-00 Completed
    2018:09:08-19:10:51 hom****er-utm exim-out[13673]:
    2018-09-08 19:10:51 1fyhgu-0003YU-Fp ** test.tester@as********nce.co.uk P=<test.tester@as**********ce.co.uk> R=dnslookup T=remote_smtp: SMTP error from remote mail server after MAIL FROM:<test.tester@as*********nce.co.uk> SIZE=2142: host mx0.123-reg.co.uk [94.136.40.151]: 550-Mailcore(2503): 151.224.118.99 is blacklisted and not authenticated. Please\n550-request delisting via the following link:\n550 www.spamhaus.org/.../151.224.118.99.

     

    and this

     

                        hom*******er-utm exim-out[14665]: 2018-09-08 19:22:01 1fyKlc-0002vJ-DH == k****@****d.com R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
    2018:09:08-19:22:01 hom*******er-utm exim-out[14667]: 2018-09-08 19:22:01 1fyJzs-0001vD-HK == k****@****d.com R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
    2018:09:08-19:22:01 hom*******er-utm exim-out[14669]: 2018-09-08 19:22:01 1fyKX6-0002dE-Dk == k****@****d.com R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
    2018:09:08-19:22:01 hom********r-utm exim-out[14671]: 2018-09-08 19:22:01 1fyKqS-000314-7q == k****@****d.com R=dnslookup T=remote_smtp defer
    (-53): retry time not reached for any host
    etc.....
     
     
    Also note the email address k****@****d.com is an email address I removed yesterday when trying to get this to work.
    I have since restarted and played with the SMTP notification settings many times, yet it remembers this email address - strange.
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