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Backup/Restore from ASG V8 to UTM 9?

nmuehlhans

Hello all,

i want to update my old ASG v8 to UTM 9. Unfortunately the Backup/Restore (from 8.316 to 9.509-3) via WebAdmin won't work as accepted and ends without any configuration restored:
The Configuration daemon log-file shows "restore failed"

2018:05:12-13:33:27 asg confd[3289]: I main::top-level:476() => id="310k" severity="info" sys="System" sub="confd" name="snapshot restore to /cfg failed"

and only one warning before:

2018:05:12-13:33:27 asg confd[3289]: W main::single_upgrade:1217() => id="3100" severity="warn" sys="System" sub="confd" name="missing or broken upgrade" error="Can't use an undefined value as an ARRAY reference at /var/confd/Upgrade/NUTM4753.pm line 36." upgrade="NUTM4753"

Do I have other possibilities to check the Restore procedure or to analyse the Backup-File?

The Restore during the Start-up configuration does not finished too: only the backup-file was imported multiple times.
Also I tried several backup-files (automatic ones and a new manual backup).

Best regards!



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  • 0

    Hallo N and welcome to the UTM Community!

    You should have no trouble doing this.  I would reload from ISO using a DVD burned at 4x or slower.  Did that allow you to restore successfully?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hallo Bob,

    and thanks for your answer!

    The installation of UTM 9 finished successfully: both entries of config daemon log were created with UTM version 9.509-3 during the restore process:

    2018:05:12-13:32:05 asg confd[5994]: I Snapshot::snapshot_set:498() => id="310j" severity="info" sys="System" sub="confd" name="submitted snapshot restore to /cfg" user="admin" srcip="192.168.2.22" facility="webadmin" client="webadmin.plx" call="snapshot_restore"
    2018:05:12-13:32:05 asg confd[3289]: I main::top-level:432() => id="310k" severity="info" sys="System" sub="confd" name="restoring snapshot to /cfg"
    2018:05:12-13:32:05 asg confd[3289]: I main::basic_storage_sanity:1425() => id="3100" severity="info" sys="System" sub="confd" name="reset key index of storage"
    2018:05:12-13:32:05 asg confd[3289]: I main::basic_storage_sanity:1425() => id="3100" severity="info" sys="System" sub="confd" name="reset key exclusive of storage"
    2018:05:12-13:32:05 asg confd[3289]: I main::startup_storage:1800() => id="3102" severity="info" sys="System" sub="confd" name="running storage Upgrades for mode restore"
    2018:05:12-13:32:05 asg confd[3289]: <=========================================================================
    2018:05:12-13:32:05 asg confd[3289]: I main::upgrade_using_list:1265() => id="310u" severity="info" sys="System" sub="confd" name="applying storage upgrades" release="8900"
    ...
    2018:05:12-13:33:27 asg confd[3289]: W main::single_upgrade:1217() => id="3100" severity="warn" sys="System" sub="confd" name="missing or broken upgrade" error="Can't use an undefined value as an ARRAY reference at /var/confd/Upgrade/NUTM4753.pm line 36." upgrade="NUTM4753"
    ...
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="90" to="9005" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="91" to="9114" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="92" to="9212" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="93" to="9321" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="935" to="9353" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="940" to="9410" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="945" to="0" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="950" to="0" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_using_list:1265() => id="310u" severity="info" sys="System" sub="confd" name="applying storage upgrades" release="future"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1378() => id="310u" severity="info" sys="System" sub="confd" name="updating permissions "
    2018:05:12-13:33:27 asg confd[3289]: I main::top-level:476() => id="310k" severity="info" sys="System" sub="confd" name="snapshot restore to /cfg failed"

     

    Could a DVD-failure lead to an properly working UTM-9-installation only unable to restore a backup?!?

     

    Best regards

    Niko

     

     

Reply
  • 0 in reply to BAlfson

    Hallo Bob,

    and thanks for your answer!

    The installation of UTM 9 finished successfully: both entries of config daemon log were created with UTM version 9.509-3 during the restore process:

    2018:05:12-13:32:05 asg confd[5994]: I Snapshot::snapshot_set:498() => id="310j" severity="info" sys="System" sub="confd" name="submitted snapshot restore to /cfg" user="admin" srcip="192.168.2.22" facility="webadmin" client="webadmin.plx" call="snapshot_restore"
    2018:05:12-13:32:05 asg confd[3289]: I main::top-level:432() => id="310k" severity="info" sys="System" sub="confd" name="restoring snapshot to /cfg"
    2018:05:12-13:32:05 asg confd[3289]: I main::basic_storage_sanity:1425() => id="3100" severity="info" sys="System" sub="confd" name="reset key index of storage"
    2018:05:12-13:32:05 asg confd[3289]: I main::basic_storage_sanity:1425() => id="3100" severity="info" sys="System" sub="confd" name="reset key exclusive of storage"
    2018:05:12-13:32:05 asg confd[3289]: I main::startup_storage:1800() => id="3102" severity="info" sys="System" sub="confd" name="running storage Upgrades for mode restore"
    2018:05:12-13:32:05 asg confd[3289]: <=========================================================================
    2018:05:12-13:32:05 asg confd[3289]: I main::upgrade_using_list:1265() => id="310u" severity="info" sys="System" sub="confd" name="applying storage upgrades" release="8900"
    ...
    2018:05:12-13:33:27 asg confd[3289]: W main::single_upgrade:1217() => id="3100" severity="warn" sys="System" sub="confd" name="missing or broken upgrade" error="Can't use an undefined value as an ARRAY reference at /var/confd/Upgrade/NUTM4753.pm line 36." upgrade="NUTM4753"
    ...
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="90" to="9005" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="91" to="9114" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="92" to="9212" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="93" to="9321" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="935" to="9353" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="940" to="9410" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="945" to="0" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1356() => id="310u" severity="info" sys="System" sub="confd" name="storage format version raised" branch="950" to="0" from="0"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_using_list:1265() => id="310u" severity="info" sys="System" sub="confd" name="applying storage upgrades" release="future"
    2018:05:12-13:33:27 asg confd[3289]: I main::upgrade_storage:1378() => id="310u" severity="info" sys="System" sub="confd" name="updating permissions "
    2018:05:12-13:33:27 asg confd[3289]: I main::top-level:476() => id="310k" severity="info" sys="System" sub="confd" name="snapshot restore to /cfg failed"

     

    Could a DVD-failure lead to an properly working UTM-9-installation only unable to restore a backup?!?

     

    Best regards

    Niko

     

     

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