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Rejected: SPF (SPF check failed)

I have received a complaint that an email hasn't been replied to and according to a user within our company he didn't receive it.

after checking from the mail manager there were 3 emails from same person on different dates one of them passed and the others got rejected due to SPF check failed.

Any ideas ?

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+1 dirkkotte over 7 years ago

seems the senders SPF definition is not correct.

You see different sender-IP's. Possible the second is not within the SPF record.

You can check the record and compare the IP here: https://mxtoolbox.com/spf.aspx

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 dijsil over 7 years ago in reply to dirkkotte

ok will inform the clients IT Dept

thanks
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0 Ol Deda over 7 years ago in reply to dijsil

Or you can skip SPF Check for that domain

The sender was informed about the error. Don't do nothing because isnt your fault
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0 Ol Deda over 7 years ago in reply to dijsil

Or you can skip SPF Check for that domain

The sender was informed about the error. Don't do nothing because isnt your fault
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