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Just got a wave of alerts from dozens of SG Firewalls [WARN-129] Spam Filter cannot query database servers. Is there an issue with the database servers? I see this happened before last year.

Just got a wave of alerts from dozens of SG Firewalls  [WARN-129] Spam Filter cannot query database servers.  Is there an issue with the database servers?  I see this happened before last year.



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  • Hi,

    We also had this issue this morning for a few hours. It would appear that the Cyren Anti-Spam Service was suffering an intermittent service disruption in some of its datacentres. It now looks as if it has been resolved and normal service has been resumed.

    Please see this link for a current status: https://status.cyren.com/

    I assume this is the service that Sophos UTM uses for Anti-Spam operations.

    Best regards,

    John P

    2 x SG450 (Version 9.714-4)

    HA = Active-Passive

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