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I need to create an RBL exception for hubspot, but they suggest using a DNS which resolves to a TXT record. Can I whitelist based on a TXT DNS?

JasonIstre

shared.hubspot.com resolves as:

 

v=spf1 include:shared1.hubspot.com ip4:52.5.15.199
ip4:52.55.8.97 ip4:54.174.52.224/30 ip4:54.174.52
.92/31 ip4:54.174.52.8/31 ip4:54.174.52.64/31 ip4:
54.174.52.84/31 ip4:54.174.52.88/31 ip4:54.174.52.
96/31 ip4:54.174.52.128/31 ip4:54.174.52.216/31 ip
4:54.174.52.220/31 ip4:54.174.52.172/31 ip4:54.174
.52.180/31 ip4:54.174.52.184/31 ip4:54.174.52.176/
31 ip4:54.174.52.132/31 ip4:52.203.58.221 ip4:52.5
4.88.164 -all

 

Is it possible to create an RBL exception for these sources using the DNS lookup?

 



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  • 0

    What do you mean by an RBL exception, Jason - do you mean that Hubspot will be sending marketing emails for you using your domain name?  If you have an SPF record in DNS, just add include:shared.hubspot.com to it.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    What do you mean by an RBL exception, Jason - do you mean that Hubspot will be sending marketing emails for you using your domain name?  If you have an SPF record in DNS, just add include:shared.hubspot.com to it.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson

    No.   Incoming email.  They seem to be on RBL often and I need to create an RBL exception so their emails to our marketing people don't get randomly dropped.    They suggested I exclude their source server IPs from RBL checks, which is like 100 different IPs in that SPF record (shared.hubspot.com).   I guess I could manually put every IP into the UTM, but this wouldn't be dynamic as they may change their IP ranges.  

  • +1 in reply to JasonIstre

    If these are all emails from their domain, just make an RBL Exception for *@hubspot.com - any luck with that?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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