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Spam Filter UTM Errors

colly72

OK, so we've started getting errors on our SG330 today, with regards to the spam filter:

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP _TCP port 80_ requests to the Internet. You may have to allow such traffic on upstream devices.

Having contacted Sophos, they're aware of the issue and nothing is required from the end user.

Hope this helps anyone who's having a similar problem.



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  • Same here. As I can read from the logs, this is a problem with their server.

    2016:04:13-16:46:12 fwutm61-2 audld[2961]: Could not connect to Server us1.utmu2d.sophos.com (status=500 Can't connect to us1.utmu2d.sophos.com:443).
    2016:04:13-16:46:15 fwutm61-2 audld[2961]: Could not connect to Authentication Server us1.utmu2d.sophos.com (code=500 500 Internal Server Error).
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  • Same here. As I can read from the logs, this is a problem with their server.

    2016:04:13-16:46:12 fwutm61-2 audld[2961]: Could not connect to Server us1.utmu2d.sophos.com (status=500 Can't connect to us1.utmu2d.sophos.com:443).
    2016:04:13-16:46:15 fwutm61-2 audld[2961]: Could not connect to Authentication Server us1.utmu2d.sophos.com (code=500 500 Internal Server Error).
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