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User Portal Mail Log Doesn't Match Mail Manager

Why is it that when a user logs into their User portal to see their mail log, some SPAM messages do not show up for them, but when I log into the admin portal and look at the mail log in the message manager I can see stuff for them that they don't? This is only regarding SMTP. We do not use a POP3 proxy. Using UTM 9.352-6

Thanks!



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