Mail Protection: SMTP, POP3, Antispam and Antivirus Confirmed Spam. Catching 95% of emails

UTM Firewall requires membership for participation - click to join

Thread Info

State Verified Answer
Locked Locked
Replies 4 replies
Subscribers 4 subscribers
Views 13784 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Confirmed Spam. Catching 95% of emails

ZacAvramides over 8 years ago

Hi,

Since Friday afternoon the UTM has been rejecting nearly all mail under the Confirmed Spam heading. Was rejecting emails in both directions.

Sophos support as thus far been useless. Currently on hold after calling back a 3rd time.

I am currently having to release mail from the Quarantined list every few minutes.

The bounce you get from the UTM is "550 Administrative prohibition" I've seen posts about this in the past where a patch had to be issued.

Is anyone else having the same problem?

Cheers,

Zac

This thread was automatically locked due to age.

Parents

0 Scott_Klassen over 8 years ago

This would be caused by the third party spam classification system that UTM uses (Cyren - www.cyren.com/ip-reputation-check.html). Unfortunately, support is the only way to go for something like this.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Scott_Klassen over 8 years ago

This would be caused by the third party spam classification system that UTM uses (Cyren - www.cyren.com/ip-reputation-check.html). Unfortunately, support is the only way to go for something like this.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 ZacAvramides over 8 years ago in reply to Scott_Klassen

Thanks mate, Yes it is solved now. Very painful process to work through though. Just had to sit and wait for the updated Pattern version to be sent through.
Cancel
Vote Up 0 Vote Down

Cancel