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sophos quarantine summary

Hello,

Some of our users have several (up to 7) different E-Mail Adresses for the same windows account.
At the moment they get up to 14 quarantine summary mails each day...
is there a possibility to send those sophos quarantine summary bundlet for Active Directory Users instead of E-Mail Addresses?

kind regards
Jbu


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Parents
  • That should work.  You should have your reseller get a ticket started with Sophos Support.

    Does this happen only with this one individual, or with everyone with more than a single Address?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • That should work.  You should have your reseller get a ticket started with Sophos Support.

    Does this happen only with this one individual, or with everyone with more than a single Address?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • Thanks for your help...

    He is the only one who has complained about this behavior yet.

    I've talked to our Sophos support who said that there is no way to bundle Quarantine reports.
    The reports can only be send for each Mail Address.