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userportal issue

Aresh
Hi 
We having a problem with our user portal and loging with the AD users.
this is my config I send it in attechment.

when try to login get the error that user is not allowed to login anf get this error:

2015:09:08-16:14:22 sophos-1 aua[28446]: id="3005" severity="warn" sys="System" sub="auth" name="Authentication failed" srcip="10.0.10.10" host="" user="Aresh@mydomain.com" caller="portal" reason="DENIED"


what do I miss hier?

Edited: I did even enable to allow all users but still no change

thanks


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  • 0
    I prefer to fetch users automatically on the 'Advanced' tab rather than using 'Create users automatically'.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Hi 

    If by "fetch users automatically" you mean the option Prefetch directory users I have to say that I have already add a group that contains all of the users that must have access to the portal and as you can see in my screenshot the user is a member of the PortalUsers.

    Or I didnt understand you correctly?

    Thanks
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  • 0 in reply to BAlfson
    Hi 

    If by "fetch users automatically" you mean the option Prefetch directory users I have to say that I have already add a group that contains all of the users that must have access to the portal and as you can see in my screenshot the user is a member of the PortalUsers.

    Or I didnt understand you correctly?

    Thanks
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