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Hotmail and Gmail Setup for Email Protection in Sophos Home UTM

Can someone please share the specific settings to use to enable Email Protection (antivirus, antispam) for Hotmail and Gmail email addresses accessed by various endpoints? My clients are Windows Live Mail and Outlook. Most accounts use POP3, one uses IMAP.

I can see Email Protection working for a non-TLS account (nc.rr.com), but I've not been able to see any email scanning in the logs for Hotmail and Gmail accounts.

I am a newbie to Sophos Home UTM, and have searched this forum extensively to see if I can find out how to do this, but I have not been able to find the appropriate settings.

Thank you

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0 traderjay over 8 years ago

Hello Scott - thanks for this guide and sorry for bumping up an old thread. I followed Step 1 to 3 and am stumped at Step 4. In my case, I am trying to filter my email and Rogers POP3 email but without step 4, my outlook client is not receiving or sending mail at all.
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0 BAlfson over 8 years ago in reply to traderjay

Jay, as Scott said in a later post above, this can't work with Gmail.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 traderjay over 8 years ago in reply to BAlfson

Hi Bob - thanks for the reply! I am trying to make spam and AV work with my non-gmail account (one is Rogers Canadian ISP email and my personal hosted email from hostgator).
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0 BAlfson over 8 years ago in reply to traderjay

Since you have access to WebAdmin, you can do step 4 there.

See frickler's explanations of how the POP3 Proxy works. That thread is seven years old, but everything still works the same way. You will want to read the whole thread.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 traderjay over 8 years ago in reply to BAlfson

Hi Bob - here is what I am stuck at and I am running the UTM on my home network. I've also read the thread you provide but right now the UTM is not even processing my mail. Below are my setting:
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0 ManuelKarl over 8 years ago in reply to traderjay

Hello,

maybe you can try to activate ips for e-mail protocols for internal network or a network group (all clients using pop/smtp/imap) and activate the "file related pattern" unter advanced tab so using av-patternfiles with ips-scan.
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0 traderjay over 8 years ago in reply to ManuelKarl

I am still lost :( When I populate the POP3 Servers and Prefetch Settings, do I input my ISP POP3 server address there such as pop.broadband.rogers.com ?

Shouldn't there be a place for me to input my account login details too? Or else how can the UTM intercept and filter the emails?
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0 BAlfson over 8 years ago in reply to traderjay

It sounds like you might have missed the step about configuring in the User Portal.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 8 years ago in reply to traderjay

It sounds like you might have missed the step about configuring in the User Portal.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 traderjay over 8 years ago in reply to BAlfson

Dear Lord BAlfson - configuring the user portal is the part that I am completely stumped...can you please show me how to do that? I figured something must be added there but have 0 clue :(
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0 BAlfson over 8 years ago in reply to traderjay

Fun Star Wars reference!

If you've already added the FQDN of the mail server on the 'Advanced' tab, you will see it listed on the 'POP3' tab of the User Portal.

Once you've completed that, you just need to access your email account from behind the POP3 Proxy and it will then begin to prefetch your POP3 emails.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 traderjay over 8 years ago in reply to BAlfson

Woohooo that is the missing element! I just logged into the user portal and configured my POP3 account setting there. I tried sending a zipped file from another account to the filtered account and I should be able to see the scans in the logs now?
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0 traderjay over 8 years ago in reply to traderjay

Hello Lord Balfson...I did setup my POP3 account in the user portal but nothing is getting filtered :(
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0 BAlfson over 8 years ago in reply to traderjay

I'm not sure what you mean by "nothing is getting filtered."

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 traderjay over 8 years ago in reply to BAlfson

Lord - on my admin panel it say zero emails filtered or processed. I zipped up a VIRIII File and sent it to my box and still got poisoned :(
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