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Mails getting delayed and failing

Hello,

We have complaints that we can't receive mails from different parties.
These are mostly small parties, outlook.com, gmail.com ect works fine.
They get errors like:#550 4.4.7 QUEUE.Expired; message expired ##
The problem is we don't see anything in the smtp log.
Anyone has an idea?

Thanks


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  • My Nederlands is a bit rusty, but all of your things look good to me.  Maybe not for the company trying to send you mail.  Search in your SMTP Proxy log for 81.83.2.122 and I bet you can find out why their emails were not accepted.  Any luck there?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • My Nederlands is a bit rusty, but all of your things look good to me.  Maybe not for the company trying to send you mail.  Search in your SMTP Proxy log for 81.83.2.122 and I bet you can find out why their emails were not accepted.  Any luck there?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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