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Rejected: Spam (confirmed)

Hello, 
email protection start today bloch this domain:
some.user@email.cz

It is false positive. I need get the mail from this person.
Here is the smtp proxy log:

2015:04:07-09:26:34 mail-2 exim-in[8189]: [25\40] F From: "Jaros" 

2015:04:07-09:26:34 mail-2 exim-in[8193]: 2015-04-07 09:26:34 [194.228.41.114] F= R= Verifying recipient address with callout
2015:04:07-09:26:34 mail-2 exim-in[8193]: 2015-04-07 09:26:34 [194.228.41.114] F= R= Verifying recipient address with callout
2015:04:07-09:26:34 mail-2 exim-in[8193]: 2015-04-07 09:26:34 1YfNu6-000289-2f id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="194.228.41.114" from="doprava@email.cz" to="Blanka@ourcompany.cz, Leona@ourcompany.cz" subject="metaltec" queueid="1YfNu6-000289-2f" size="23478" reason="as" extra="confirmed"
2015:04:07-09:26:34 mail-2 exim-in[8193]: [1\56] 2015-04-07 09:26:34 1YfNu6-000289-2f H=relay.iol.cz [194.228.41.114]:2572 F= rejected after DATA 

I puu this address to exception list but I not sure which choice check for allow this user.
Thank you for help.


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