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SPX Encryption Attachments being wiped out

Hey all-
I've had SPX Encryption configured and working for some time now. Last week, I updated to 9.303 (I think?). Today, we tried sending some encrypted messages- the system recognizes the trigger, encrypts the message, sends the password back, and everything appears to work, but when the encrypted PDF is opened, attachments are never there anymore. I've tried .doc, .docx, and .pdf, none of them come through. The message is there, but no attachments. This was working in 9.2.

I also just updated to 9.304- same issue. Is anyone else seeing anything like this? I need to get this working again.

Thanks!
Ryan

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0 flucas over 9 years ago

I also have a support ticket open with Sophos. I'll post anything I find out here.
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0 flucas over 9 years ago

I also have a support ticket open with Sophos. I'll post anything I find out here.
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0 jonklsn over 9 years ago in reply to flucas

I finally received a response from Sophos that they have received several reports of this issue and that it has been escalated to Global development. Anyone from Sophos watching this thread please please please fix this! This is a major problem for a medical practice.
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