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TLS Certificate

Under E-Mail Protection -> SMTP -> Advanced -> TLS Settings -> TLS certificates The certificate I select to use does not stay. when I click away and come back it returns to the WebAdmin certificate.

Anyone else seeing this or have any clues on why this would be happening. I am running version 9.207-19 with a Home User License.

TIA


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  • Yes, I can confirm this. You cannot change the cert.
    Seems to be a bug (at least a displaying bug).

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • Thank You. I am glad I am not the only one. This affects anyone trying to make establish an SMTP connection between two mail servers. I hope tis gets fixed soon.
  • I can confirm that this was not broken in 9.206, but that it is broken, not just cosmetics, in 9.207.  If anyone with support needs this changed, have your reseller open a ticket with Sophos Support.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Since I am running a Home User License can anyone bump a ticket so this can at least be on the radar of support that the issue exists.

    TIA
  • Cannot reproduce the problem in 9.3 beta...it looks that is fixed.
  • Can also confirm this problem, also jumps back to the WebAdmin Certificate. Worked in former version, so this seems to be a bug.

    Administrating:

    • 2x UTM Software HA-Clusters (Active-Passive), Enthusiast Home Lab
    • 1x UTM525 HA-Cluster (Active-Passive), Full Guard, 6x AP15, 2x AP30, 40x RED10, 1x RED50
    • 1x SG230, Full Guard, 6x AP10, 1x AP15
    • 1x UTM220, Full Guard, 16x AP10
    • 1x UTM220, Full Guard
  • Cannot reproduce the problem in 9.3 beta...it looks that is fixed.


    Can you tell us something about a release date?

    Administrating:

    • 2x UTM Software HA-Clusters (Active-Passive), Enthusiast Home Lab
    • 1x UTM525 HA-Cluster (Active-Passive), Full Guard, 6x AP15, 2x AP30, 40x RED10, 1x RED50
    • 1x SG230, Full Guard, 6x AP10, 1x AP15
    • 1x UTM220, Full Guard, 16x AP10
    • 1x UTM220, Full Guard
  • Hi Guys,
    this is really annoying as our certificate is about to expire soon.
    Are there any workarounds or updates available?

    €dit: Phone Support told me, that 9.2010 will be published next week. In urgent cases, the problem can be fixed via installing a patched RPM. Therefore one should open a ticket.
  • Too sad, with 9.3 I still cannot change the TLS certifcate [:(]

    Administrating:

    • 2x UTM Software HA-Clusters (Active-Passive), Enthusiast Home Lab
    • 1x UTM525 HA-Cluster (Active-Passive), Full Guard, 6x AP15, 2x AP30, 40x RED10, 1x RED50
    • 1x SG230, Full Guard, 6x AP10, 1x AP15
    • 1x UTM220, Full Guard, 16x AP10
    • 1x UTM220, Full Guard
  • 9.303 still not fixed

    Administrating:

    • 2x UTM Software HA-Clusters (Active-Passive), Enthusiast Home Lab
    • 1x UTM525 HA-Cluster (Active-Passive), Full Guard, 6x AP15, 2x AP30, 40x RED10, 1x RED50
    • 1x SG230, Full Guard, 6x AP10, 1x AP15
    • 1x UTM220, Full Guard, 16x AP10
    • 1x UTM220, Full Guard