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Issue when receiving Mails from Company with more than 1 MX-record

hi everybody!

could someone confirm an issue on an utm9 virtual-appliance while receiving mails from a company with more than ONE mx-record defined (f.e.: bmwgroup.com)?

Model: ASG Software
Firmware version: 9.206-35
Pattern version: 66789

there are absolutely no log's about the mails found in the SMTP-protcoll in mailmanager.
whether they are junke'd or received or something else ...



thx!


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Parents
  • We don't use Strict RDNS checking, as there are too many misconfigured mail servers out there.

    If you can reproduce this problem why don't you raise a ticket with support?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Reply
  • We don't use Strict RDNS checking, as there are too many misconfigured mail servers out there.

    If you can reproduce this problem why don't you raise a ticket with support?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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