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Issue when receiving Mails from Company with more than 1 MX-record

hi everybody!

could someone confirm an issue on an utm9 virtual-appliance while receiving mails from a company with more than ONE mx-record defined (f.e.: bmwgroup.com)?

Model: ASG Software
Firmware version: 9.206-35
Pattern version: 66789

there are absolutely no log's about the mails found in the SMTP-protcoll in mailmanager.
whether they are junke'd or received or something else ...



thx!


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Parents
  • there are absolutely no log's about the mails found in the SMTP-protcoll in mailmanager.
    since we use the utm as mailsecurity only there ist no NAT configured!

    Then, if you've checked #1 in Rulz and the full SMTP log file (not Mail Manager), the problem is not inside the UTM.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • there are absolutely no log's about the mails found in the SMTP-protcoll in mailmanager.
    since we use the utm as mailsecurity only there ist no NAT configured!

    Then, if you've checked #1 in Rulz and the full SMTP log file (not Mail Manager), the problem is not inside the UTM.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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