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antivirus engine error

Hi guys,

I have a strage issue after upgrading to V9.203-3.
Legitimate emails are not received and the mail manager log states 'Quarantined: Malware (antivirus engine error)'
I had this issue yesterday on a basic guard appliance and today on another one.

This is the exact log entry in the smtp log:

2014:07:18-08:00:00 fw smtpd[32368]: SCANNER[32368]: id="1001" severity="info" sys="SecureMail" sub="smtp" name="email quarantined" srcip="256.654.235.123" from="newsletter@blabla.co.at" to="blabla@blabla.at" subject="Sparen Sie mit dem FUTTERHAUS-Gutscheinheft!" queueid="1X81D6-0008Q4-BC" size="6569" reason="av" extra="antivirus engine error"

Has anyone experienced this? It seems like a bug to me...

kr, Chris

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0 ManuelKarl over 10 years ago

@system-partner:

Hello,

i got this problem related to avira-engine and http(s)-proxy.
Only a restart of utm has resolved my problem.

Maybe there's a relation between av-engine and http/smtp proxy?
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0 ManuelKarl over 10 years ago

@system-partner:

Hello,

i got this problem related to avira-engine and http(s)-proxy.
Only a restart of utm has resolved my problem.

Maybe there's a relation between av-engine and http/smtp proxy?
Cancel
Vote Up 0 Vote Down

Cancel

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