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outgoing mail wrongly classified as spam

Hello,
i've started having a problem since last week of outgoing mails classified as confirmed spam(and thus getting bounced).
checking the smtp log i dont find anything very useful as the refid is completely cryptic:


2014:05:05-08:10:06 astaro exim-in[4918]: 2014-05-05 08:10:06 SMTP connection from [192.168.0.10]:16370 (TCP/IP connection count = 2)
2014:05:05-08:10:06 astaro exim-in[13568]: 2014-05-05 08:10:06 [192.168.0.10] F= R= Accepted: from relay
2014:05:05-08:10:06 astaro exim-in[13568]: 2014-05-05 08:10:06 [192.168.0.10] F= R= Accepted: from relay
2014:05:05-08:10:07 astaro exim-in[13568]: 2014-05-05 08:10:07 1WhGmc-0003Wq-2l ctasd reports 'Confirmed' RefID:str=0001.0A090202.5367718F.00EA,ss=1,re=0.000,recu=0.000,reip=0.000,pt=R_399335,cl=4,cld=1,fgs=0
2014:05:05-08:10:07 astaro exim-in[13568]: 2014-05-05 08:10:07 1WhGmc-0003Wq-2l id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="192.168.0.10" from="user@mail.com" to="Paganoc@***x.com, nadiap@***x.com" subject="RV: subject" queueid="1WhGmc-0003Wq-2l" size="85468" reason="as" extra="confirmed"


how do i parse that cryptic ctasd reference line?


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Parents
  • Seems like SPF, HELO, RDNS, RBL, AV are all correctly working except the heuristic AV so we just turned off that one.

    Currently there is only one affected customer. What about yours? Still the two or increasing?

    btw. strange to write in english to a collegue in styria ;-)
Reply
  • Seems like SPF, HELO, RDNS, RBL, AV are all correctly working except the heuristic AV so we just turned off that one.

    Currently there is only one affected customer. What about yours? Still the two or increasing?

    btw. strange to write in english to a collegue in styria ;-)
Children