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S/MIME: Upload of certificate failed

hagman_01
I am trying to upload a new external CA certificate under Email encrpytion - S/MIME CAs. The pure file upload itself seems to work ("Starting upload, please wait" rushes to 100%), but when I push the seconf "Upload button", I get an error message "Information: Import of certificate failed" and the CA does not appear in the list. What's wrong? (This has worked before, i.e. I do have some local CAs added in the past)


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  • 0
    Of course!  I forgot about that.  You're right that the original CA must be deleted first.  If that's not possible, how about trying the one you posted about in another UTM, or maybe one in a VM?

    Cheers - Bob

    Sorry for any short responses.  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    I suppose I should come back to this thread.

    For today I encountered the same problem, googled it - and landed here!

    What I did now was to remove the previously uploaded CA-certs one by one, and that had the following effect:

    When deleting the first, I was presented a popup that repeated the error message quoted above from the confd.log, which I could accept with "OK" and the entry was deleted as rrequested. When deleting the other entries, there were also such popups, but with a harmless message ("... really delete?").

    Once I had the list empty, I started adding back what I still had available (and the new ones I wanted to add) and had no problems.

    Now I hope that another old problem of mine (third party user certs were not extracted from incoming mail) has been repaired by the same action. That ought to become visible in a day or two.

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  • 0 in reply to BAlfson

    I suppose I should come back to this thread.

    For today I encountered the same problem, googled it - and landed here!

    What I did now was to remove the previously uploaded CA-certs one by one, and that had the following effect:

    When deleting the first, I was presented a popup that repeated the error message quoted above from the confd.log, which I could accept with "OK" and the entry was deleted as rrequested. When deleting the other entries, there were also such popups, but with a harmless message ("... really delete?").

    Once I had the list empty, I started adding back what I still had available (and the new ones I wanted to add) and had no problems.

    Now I hope that another old problem of mine (third party user certs were not extracted from incoming mail) has been repaired by the same action. That ought to become visible in a day or two.

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