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Relay problem - SMTP data timeout

Hello,

sometimes I have problems with outgoing emails. We relay our emails to the UTM. But some emails didn't transferred to the UTM. 
Now I have a problem with a pdf-file.

The log say the following:
2013:11:05-13:43:01 server exim-in[19775]: 2013-11-05 13:43:01 [1.2.3.4] F= R= Accepted: from relay
2013:11:05-13:43:10 server exim-in[19085]: 2013-11-05 13:43:10 1Vdfta-0004xp-1P SMTP data timeout (message abandoned) on connection from (server) [1.2.3.4]:18645 F=.

I have tried to send the email some times. After zipping the pdf the email was sent.

What can be the problem? What can I do?

Thanks


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Parents
  • Version? - 9.106-17?

    Also, please show all of the lines, including the "noisy" lines during the transaction.

    is 1.2.3.4 your internal mail server?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Version? - 9.106-17?

    Also, please show all of the lines, including the "noisy" lines during the transaction.

    is 1.2.3.4 your internal mail server?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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