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All mail from/to de.gm.com (OPEL) rejected (confirmed SPAM)

For more than 24 hours all of our mails from/to OPEL (part of General Motors) gets rejected (Confirmed SPAM)

2013:10:25-09:01:52 mx exim-in[4735]: 2013-10-25 09:01:52 [172.16.3.215] F= R= Accepted: from relay
2013:10:25-09:01:53 mx exim-in[4735]: 2013-10-25 09:01:53 1VZbP6-0001EN-2p ctasd reports 'Confirmed' RefID:str=0001.0A090208.5268ECC7.01A0,ss=4,sh,re=0.000,recu=0.000,reip=0.000,cl=4,cld=1,fgs=8
2013:10:25-09:01:53 mx exim-in[4735]: 2013-10-25 09:01:53 1VZbP6-0001EN-2p id="1003" severity="info" sys="SecureMail" sub="smtp" name="email rejected" srcip="172.16.3.215" from="***.***@***.com"
to="YYY.YYY@de.gm.com" subject="AW: ZZZ" queueid="1VZbP6-0001EN-2p" size="117048" reason="as" extra="confirmed"


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  • ctasd reports 'Confirmed'

    Roland, I don't know if Sophos has maintained the same relationship with CommTouch that Astaro had, but, if they did, you can send an email to not-spam@labs.sophos.com with a copy of the sent email attached.

    What about the log lines for an email from  that your system rejected?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA