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User quarantine reports missing option for whitelist

Hi group,

When the admin receives a daily report, it includes the options to release and whitelist the email.

However, when users receive their report, only the release option is displayed, not the whitelist option.

How can this be fixed?  Can't seem to figure it out.

Thanks.


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    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
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  • Please [Go Advanced] below and attach a screencap of a group being dragged that won't take.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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