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S/MIME certificates are not extracted

In Astaro 8.311, I have configured (under Mail security - Encryption - Options) automatic extraction of S/MIME certificates.
However, it never happens that S/MIME certificates get extracted and listed under Mail security - Encryption - S/MIME certificates. The list remains empty.
I have received several signed mails from external, where the user certificate (A) was signed by an intermediate certificate (B) and the intermediate certificate (B) was signed by a standard VeriSIgn certificate (C).
I have verified that C occurs among Mail security - Encryption - S/MIME CAs
I have also added B manually to that list and received signed mails after that. 
Still no success.
The way I understand this feature, an incoming mail signed with certificate A should cause A to appear under Mail security - Encryption - S/MIME certificates after a few minutes ...

What's wrong here? [:S]


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  • I tried this again with user apijnappels earlier this month, and his certificate was automatically stripped by our 9.106-17.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • I tried this again with user apijnappels earlier this month, and his certificate was automatically stripped by our 9.106-17.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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